A workplace that just works, every day and for everyone
Laptops, users and applications fully managed, with a service desk that knows your organisation. So your team can focus on the work.
Essentials or Standard? Compare the packagesOnboarding
How a new colleague starts with you
From signed contract to a productive first working day, without any hassle for you.
Plan an introduction- Day −5
You register the new colleague
One message to our service desk with name, role and start date is enough. We know which systems and rights belong to that role.
- Day −3
Account and licences are ready
We create the account, assign the right licences and set up access to the right folders and applications.
- Day −1
The laptop is set up
The laptop is automatically provided with your settings, software and security. Unpack, log in and done.
- Day 1
Straight to work
Your new colleague logs in and immediately has access to email, Teams and files. Questions? The service desk helps right away.
Why outsource workplace management?
A workplace that falters costs your team time and energy every day. Updates that are left undone, a laptop that becomes slow or a new colleague who has to wait days for an account: these are small things that together cost a lot of work. With Modern Workplace, NSO takes the full management of your workplaces off your hands, from the laptop on the desk to the applications your team uses every day.
A fixed, secure foundation
We set up every workplace in the same, secure way. That makes management predictable, reduces the chance of mistakes and ensures security settings are the same everywhere. So you know for sure that every laptop in your organisation meets the same standard.
Agreements everyone knows
Technology is only half of it. That is why Modern Workplace includes our Model ICT and Information Security Policy: clear agreements for your employees about accounts, devices, sharing information, AI tools and reporting incidents. We tailor it to your organisation together. Want to be sure everyone has read it? Then we have the policy accepted with Terms of Use when people log in, and you see exactly who accepted which version. Read more in our article about the ICT and information security policy (in Dutch).
Moving with your organisation
Is your team growing, or is it a bit quieter for a while? You scale up or down easily. You only pay for the users you have, and the support grows along automatically.
What you get
- Management of laptops, PCs, servers and Microsoft 365
- Automatic updates for Windows and applications
- A personal service desk on working days
- A client portal with insight into all your tickets
- Onboarding and offboarding of employees
- Hardware and licence management
- Remote help via our support tool
- Standard security on every workplace
Packages
Essentials or Standard?
Essentials makes sure your IT is managed professionally and the basics are in order. Standard goes further: fully taken care of, 24/7 monitoring, training for your employees and unlimited support.
Calculate your monthly fee- EssentialsFor organisations that want NSO to manage their IT and get the basics professionally in order.More about Essentials
- StandardFor organisations that want to be fully taken care of in management, support, cybersecurity and continuous improvement.More about Standard
| Component | Essentials | Standard |
|---|---|---|
| Support | Hourly | Unlimited, included |
| Protection against viruses and ransomware | Included | Included |
| 24/7 monitoring by security specialists | Not included | Included |
| Cybersecurity package: phishing, hacked accounts and training | optionAs an option | Included |
| Reporting and advice | Basic | Extensive |
| Prepared for NIS2 and audits | Basic: technical | Extensive: technical and compliance |
In every proposal: Backup of Microsoft 365 and Entra ID, protection of your email domain and the Compliance Dashboard.
View all details
| Component | Essentials | Standard |
|---|---|---|
| Management and support | ||
| Management of laptops, PCs, servers and Microsoft 365 | Included | Included |
| Monitoring | Basic | Extensive, including other cloud applications |
| Support | Hourly | Unlimited, included |
| Reports | Basic | Extensive, with proactive advice |
| Security | ||
| Antivirus | Included | Included |
| Ransomware detection | Included | Included |
| EDR with behavioural analysis | Not included | Included |
| 24/7 Security Operations Center (SOC) | Not included | Included |
| Keeping software up to date, including programs other than Windows | Included | Included |
| Security settings (CIS level) | At least Core | At least Enhanced |
| Cybersecurity package | optionAs an option | Included |
| Anti-phishing for email | With this package (option) | Included |
| Microsoft 365 monitoring | With this package (option) | Included |
| Dark web monitoring | With this package (option) | Included |
| Security awareness training | With this package (option) | Included |
| Compliance | ||
| Compliance and risk insight | Basic: technical | Extensive: technical and compliance |
| Working in line with NIS2 | Not included | Included |
| Digital resilience goal | At least risk class 1 | At least risk class 3 |
| NCSC CyberVeilig Check | Included | Included |
| In every proposal | ||
| Microsoft Entra ID Backup | Included | Included |
| Microsoft 365 Backup | Included | Included |
| Compliance Dashboard | Included | Included |
| DMARC monitoring | Included | Included |
- The Cybersecurity package (AI-driven email security, monitoring of cloud applications, security awareness with phishing simulations and dark web monitoring) is part of the Standard package. With Essentials you can add it, without having to switch to Standard straight away.
- The risk class shows which security level we work towards together (see Digital resilience as a growth path). The package does not automatically determine your organisation’s risk class; that depends on your own risk profile.
- We carry out the NCSC CyberVeilig Check (by the Dutch NCSC) at the start. You can use the outcome in a subsidy application for cyber resilience.
- Both packages require a Microsoft 365 Business Premium licence per user. We can supply it; in the calculator you add it as an option.
- Modern Workplace is available from 5 employees.
Digital resilience
Digital resilience as a growth path
A secure IT environment is not created just by installing security. The measures must fit the risks of your organisation, be set up and managed properly, and keep improving.
Digital Security Risk Classification
The Digital Security Risk Classification (RKIDV, Risicoklassenindeling Digitale Veiligheid) helps you estimate an organisation's cyber risk and determine suitable security measures. Within Modern Workplace, we also use the risk classes as a direction for the security level we work towards together.
- Essentials
- At least class 1
- Standard
- At least class 3
The package does not automatically determine your organisation's risk class. That depends on your own risk profile. The levels show where we grow towards together.
Determine your organisation's risk class (NCSC)How we grow together
- 1Determine the risk Which digital risks are relevant to your organisation?
- 2Determine the security level Which measures fit your risk profile?
- 3Implement the measures With Modern Workplace, we set up and manage the technical and organisational measures.
- 4Continuously improve Based on monitoring, reports and periodic reviews, we increase your digital resilience step by step.
Solutions
What we use for this
Modern Workplace brings together solutions from different categories. This is what it includes, explained in plain language.
- Modern WorkplaceApplication ManagementComing soon for Modern Workplace: your employees install approved software themselves via the Company Portal, without admin rights, and the applications on their laptop are updated automatically. Sign up now and you will be the first to hear.
- Modern WorkplaceWorkplace HardwareLaptops, PCs and accessories that suit your team, supplied and ready to use straight away. We standardise on HP for the workplace and also supply Microsoft and Apple.
- Cyber SecurityDevice securityOn every laptop and PC we deploy antivirus against known threats. With Standard we add EDR with behavioural analysis, which recognises suspicious behaviour and intervenes straight away.
- Cyber Security24/7 Security Operations Center (SOC)With Modern Workplace Standard, a team of security specialists keeps watch day and night, investigates suspicious situations and follows them up.
- Cyber SecurityRansomware detectionAn extra layer of security that recognises the first signs of ransomware, so we step in before your files and systems are encrypted.
- Cyber SecurityAnti-phishing for emailOur anti-phishing checks every incoming email for phishing and fraud, and warns your staff with a clear notice in the email itself. With the optional Advanced add-on you extend the protection further.
- Cyber SecurityDMARC monitoringInsight into and control over who sends email on behalf of your email domain, so criminals can no longer send email in your name.
- Cyber SecuritySecurity awareness trainingTraining for your staff and regular phishing simulations, so everyone learns to recognise phishing before things go wrong.
- Cyber SecurityMicrosoft 365 monitoringWe keep an eye on your Microsoft 365 environment for suspicious activity and step in if something is not right, partly fully automatically.
- Cyber SecurityDark web monitoringWith Modern Workplace Standard we search the dark web for leaked data of your organisation, so we can step in before criminals use it.
- Cyber SecurityCompliance DashboardOne overview of the health, security and compliance of your IT environment, with risks, improvement actions and reports for audits and accountability.
- Cyber SecurityBusiness password managerA secure place for all your team's passwords. Strong, unique passwords for every account, safe to share and centrally managed.
- Cloud & Microsoft 365Microsoft 365 and Copilot licencesWe supply your Microsoft 365 and Copilot licences, with Business Premium as standard because of the security it includes, and we make sure that security is actually switched on.
- Cloud & Microsoft 365Cloud printingA central printing solution from the cloud. No more print server in the office, printers that are ready to go by themselves, and prints that only come out of the printer when you are standing next to it.
- Cloud & Microsoft 365Email SignaturesAutomatic email signatures for your whole organisation. Everyone gets the same correct signature in your house style, centrally managed and from any device.
- Infrastructure & NetworkSecure working from anywhere (SASE)Secure working from anywhere: your staff are securely connected to the internet and your business applications wherever they are, at home, at the office or on the move, without the hassle of a traditional VPN.
- Backup & ContinuityMicrosoft 365 BackupA separate backup of your email (Exchange Online), OneDrive and SharePoint, with 1 year of retention, so you can recover what gets lost, even when the Microsoft recycle bin was emptied long ago.
- Backup & ContinuityMicrosoft Entra ID BackupA backup of your users, groups and access settings, so a mistake or attack does not lead to chaos.
- Backup & ContinuityEndpoint backup with disaster recoveryA backup of complete laptops, PCs and servers, not just individual files, so you are quickly back at work after a failure, theft or ransomware.
ProjectsDevice management with Intune and AutopilotSecure sign-in with MFA and single sign-onIntroducing passkeys with a registration campaignMigration to Microsoft 365Copilot ReadinessInformation classification and labellingSecure Wi-Fi without shared passwords
Customer stories
Modern Workplace in practice
Frequently asked questions
Questions about Modern Workplace
Is your question not listed? Feel free to call us, we are happy to think along with you.
What does workplace management cost per user?
You pay a fixed amount per user per month. The amount depends on what you want us to manage and which security and support you need. After an introductory meeting, you receive a clear proposal, without hidden costs.
What is the difference between workplace management and ad hoc IT support?
With ad hoc support, you only call when something is broken and you pay by the hour. With workplace management, we proactively monitor your workplaces, install updates and prevent problems. You have predictable costs and a partner who knows your environment.
Can you also help remotely?
Yes. With our support tool, we securely view your screen with you, so we can solve most questions straight away. If someone is needed on site after all, we schedule that.
Do you also help with agreements for employees?
Yes. As a Modern Workplace client, you get our Model ICT and Information Security Policy, which we tailor to your organisation together. With Terms of Use in Microsoft 365, employees can accept it when they log in, so you can show who has seen the current version. This requires Microsoft Entra ID P1, which is included in Microsoft 365 Business Premium, among others.
What happens if a laptop is lost or stolen?
Because the disk is encrypted, nobody can simply get to your data. We can lock or wipe the device remotely, and your colleague quickly gets a new, fully set up laptop.